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What is your minimum order quantity (MOQ)?For most custom projects, the MOQ is 1,000 units. This ensures efficient production, better pricing, and dedicated engineering support.
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What’s the typical lead time for a custom quote?We aim to deliver custom quotes within 5–7 business days, depending on the complexity of the request.
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How fast can you deliver a custom display solution?We can typically ship fully custom display solutions in as little as 3–4 weeks after design approval.
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Do you offer full-system integration?Yes. We offer complete display system integration, including screens, touch panels, controller boards, cable assemblies, and enclosures.
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Why do you manufacture in Taiwan instead of China?Taiwan offers faster turnaround times, superior quality control, and a more stable supply chain, especially under the current tariff and trade environment.
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Do you list all products on your website?No. Because nearly all of our work is custom, we focus on showcasing solution categories rather than every product variation. We do have a list of standard products available on our website on the resources menu or you can click here.
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Can you ship internationally?Yes. We work with global clients and can arrange delivery to international locations, including direct shipments to Asia, Europe, and India.
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What screen sizes do you offer?We support displays from 1.8” up to 75” in both standard and custom formats.
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Can I request a custom aspect ratio or screen shape?Yes. We support custom shapes, cutouts, and aspect ratios to fit your device housing or mechanical design.
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Are your displays sunlight readable?Yes. We offer high-bright options up to 2,000 nits and can apply optical bonding and anti-reflective coatings to improve outdoor visibility.
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Can your displays withstand harsh environments?Absolutely. We design and support industrial and rugged applications with displays rated for wide temperature ranges, vibration, dust, and moisture.
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Do you support passive displays?Yes. We offer passive LCD and PMOLED solutions for low-power and static content applications.
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What touchscreen technologies do you support?We support Resistive (RTP), Projected Capacitive (PCAP), and Electromagnetic Resonance (EMR) technologies.
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Can your touchscreens be used with gloves or styluses?Yes. Our resistive and PCAP touchscreens can be designed for use with gloves, styluses, or wet environments.
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Do you offer anti-glare or anti-reflective coatings?Yes. We provide AG and AR coating options for improved readability in high-light conditions.
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Can I customize the cover glass or add holes and cutouts?Absolutely. We can design custom cover glass with integrated holes, custom printing, edge bonding, and more.
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Do you provide controller boards with the touchscreen?Yes. We offer matched controller boards for every touchscreen solution, ensuring full plug-and-play functionality.
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What types of controller boards do you offer?We offer LCD controller boards (A/D), LED driver boards, touch panel controller boards, daughter boards, and custom board assemblies.
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Can you customize controller boards to fit my application?Yes. We offer fully customized controller boards to match your power, signal, and mechanical interface requirements.
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Do your boards support wide temperature ranges?Yes. Our controller boards are engineered for industrial and automotive use cases that demand wide temperature and voltage support.
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Can I use your boards with non-standard displays?Yes. We design boards to integrate with both standard and custom displays, ensuring compatibility and long-term support.
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Do you offer custom cable assemblies?Yes. We specialize in fully custom cables and wire harnesses, including rugged, submersible, over-molded, and MIL-STD certified options.
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Can you build cables to my specifications?Absolutely. We can tailor length, wire gauge, connectors, shielding, and more to fit your design and compliance needs.
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What is the cost difference between your cables and standard ones?We can often produce custom cables for a fraction of the cost of standard ones—for example, replacing a $29 cable with an $0.80 solution.
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Are your cable assemblies tested and certified?Yes. We provide fully tested assemblies with certifications for medical, military, automotive, and industrial use cases.
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Do you offer rapid prototyping for cable solutions?Yes. We provide quick-turn prototypes to help accelerate development and design validation.
FAQ
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